Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoMany hospitality organizations are struggling with property management systems that are 20 to 30 years old in some cases. By not upgrading their systems, these properties are at risk of losing guests, revenue, and valuable employees.Â
There are several hotel property management system options available today, but the secret to finding the best choice for your hotel is to ensure it is customized to your property’s needs and has optimal features that empower staff members to provide personalized service and exceptional guest experiences.Â
What is a Hotel PMS? What You Should Look for in a Hotel PMS
Customization: One Size Does Not Fit All
What might work for a single hotel property in one city may not work for a portfolio of resorts in multiple areas. Modern PMSs have the ability to share data with multiple departments and meet the operational needs of complex organizations. These systems allow users to access guest and property data at the touch of a button, from anywhere. A technology provider that has an understanding of different property types and their needs can truly customize a PMS that benefits a specific hotel or one that benefits a multi-property organization.
Ease in Integration: No Need to Reinvent the Wheel if You Don't Have to
There is no reason to replace your other legacy systems if it's not necessary; find a hotel management solution that has the built-in flexibility to work with your other existing systems. If you find you do need to update your legacy systems, choose a provider that is able to offer a property management system that is right for your hotel and offers other solutions to complete your technology toolkit. The best partners are providers who can supply what you need when you need it, but also have the ability to work with other vendors and their solutions that you may already have in place.Â
Whether you operate a single boutique location or a large hotel chain, your hotel is a unique operation that requires robust solutions supported by an experienced technology partner.
Single Guest Profiles – Your Staff's Biggest Advantage
When your property has the ability to learn more about your guests at every touchpoint, your team can better personalize service and delight your guests. With a modern hotel PMS, employees have access to each guest’s profile in order to view history and behavior, understand their preferences, and predict scheduling and inventory needs. By providing staff members with PMS tools that make their jobs easier and create more time for them to spend with their guests, they enjoy their jobs more and further elevate service levels.Â
Industry Experience that Also Supports New Solution Development
Choose a technology provider that has long-term experience working with hotels but also is committed to ongoing innovative solution development based on that experience in the hospitality industry. Flexibility and scalability are key in a vendor relationship – focusing on the best technology for your current investment while providing the ability to update that at a later date when your property's needs change.
It’s not just about more heads in beds; it’s about ensuring your team has the most up-to-date tools to provide the best service and ensure five-star guest experiences. Today’s hotel property management systems are automating manual tasks and putting guest information in the employee’s hands to help them better personalize service. These systems seamlessly connect with other solutions and allow the guest to take an active role in customizing their hotel stay by providing them with access to activities and amenities when they reserve their room. At each touchpoint the hotel is able to learn more about their guests and elevate their experience even further. By upgrading your PMS, you are setting your team up to succeed and ensuring your guests have an exceptional experience that they are willing to share with others.
From an individual location to an enterprise chain, get the most modern, comprehensive property management solutions for managing your hospitality business.
Additional Solutions that Compliment Your Hotel’s PMS:
- Robust Booking Engine for online room reservations and pre-arrival activity booking
- Clear line of communication between Housekeeping, Engineering, the Guest Services and your Guests
- Mobile Solutions that offer guests the ability to interact with the property however they are most comfortable. Examples include self check-in and digital keys, mobile or contactless payments, self-service kiosks for retail and food and beverage (F&B), mobile point-of-sale (POS) options to offer F&B service in various areas of the property.Â