Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoAs work-from-home becomes more common and hoteliers shift towards a new, digital era of hospitality, one thing is certain: the post-pandemic travel market will largely involve bleisure travelers.
The shift towards bleisure travel is nothing new: with millennials increasingly dominating the workforce, bleisure travel has been a growing trend. A 2019 study by Great Hotels of the World found 75 percent of travelers extended their business trips for leisure purposes in the past year. Similarly, in a 2018 study, Hilton Hotel & Resorts found that seven out of 10 business travelers between the ages of 25-30 wanted to extend their work trips to incorporate leisure activities.
The industry’s recovery is in sight, and operators need to prepare their properties for a new age of bleisure travel. As these travelers begin booking, here are some key technologies that can help attract bleisure guests and enhance their experiences.
Increasing Promotional Opportunities with Analytics Software
Standing out from competing properties through targeted marketing campaigns can be a vital factor in increasing bleisure travel bookings. Because many bleisure travelers choose to extend a business trip before traveling, hoteliers must communicate special offers and services as early as possible. Advanced analytics software uses vital data to help hoteliers ensure their marketing efforts reach the intended audience, equipping hoteliers with the ability to send promotional offers that meet each guest’s unique needs and interests.
With personalized experiences a key factor for bleisure travelers, customizing promotional efforts to a bleisure traveler’s needs can incentivize guests to increase their stay length and number of bookings. Examples of targeted promotional efforts include running mid-week promotions, incentivizing colleague referrals or inclusive extension perks. Using a digital marketing integration with industry-leading analytics providers, hoteliers can build guest connections with personalized, data-backed offerings, enticing bleisure guests to stay longer and spend more.
Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.
Building a Bleisure Loyalty Program with Leading PMS Technology
Existing rewards programs may not meet the unique, blended needs of bleisure travelers, who may desire a loyalty program that offers both work perks and leisure perks. By creating a loyalty program exclusive to bleisure travelers, hoteliers can attract new bleisure guests and increase a bleisure traveler’s likelihood of returning.
With industry-leading PMS providers, integrated loyalty features can assist hoteliers in created an easy-to-use and accessible bleisure loyalty program by leveraging data collected from opted-in guests, further allowing for targeted promotions customized to a guest’s individual interests. With some bleisure guests desiring a family-style vacation and others preferring individual, cultural-rich experiences, the use of guest data allows properties to promote the packages and rewards that may best appeal to each unique guest. Utilizing program tiers can also encourage return visits, and reward frequent or high-spending patrons.
Enhancing amenities with Contactless Solutions
While hoteliers must meet basic bleisure needs, such as reliable Wi-Fi services and well-equipped business spaces, it isn’t enough to attract young bleisure travelers; bleisure travelers, and millennial guests as a whole, increasingly value personal service.
Hoteliers are meeting these needs through contactless guest engagement opportunities. Equipping contactless check-in and check-out services, either through mobile services or physical kiosks, can enhance a bleisure traveler’s experience and streamline a property’s operational efficiency. A property can swiftly meet a busy bleisure traveler’s needs by offering mobile or self-service guest ordering systems, further boosting a property’s F&B revenue.
The increasing importance of bleisure travel presents huge opportunities for hoteliers, particularly in the wake of COVID-19. Although hoteliers are continually adapting to meet the needs of millennial travelers, utilizing the right technology tools to meet a bleisure traveler’s needs will be undeniably vital for hoteliers recovering from the pandemic.
Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.