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3 Steps for Earning Guest Loyalty

AHLA Study Points to Evolving Loyalty Landscape According to the American Hotel & Lodging Association 2022 State of the Hotel...

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How Technology Enhances Resident and Staff…

Senior living communities are experiencing many of the same challenges as other hospitality organizations. From supply chain delays to employee...

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Why Guests Won’t Miss Your Front…

Do hotels really need a front desk? No. It’s that simple. Kiosks, mobile check-in and digital keys allow guests to...

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Provide It And They Will Come-Putting…

Food and beverage (F&B) is a huge part of the guest experience. This is one area where a property can...

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Modern PMS Features That Can Help…

A property management system (PMS) serves as the brain of a hotel operation, and it must be able to seamlessly...

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Tackling the Spa Industry’s Staffing Crisis

The majority of responses on the March 2022 Snapshot Survey of ISPA (International Spa Association) members focus on the frustration...

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Getting to Know Your Casino Patrons…

This year is on track to be a record year in gaming revenue, and your property needs to be first...

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POS Pain Points and 6 Ways…

Most point-of-sale (POS) pain points today stem from labor shortages, especially in the hospitality industry. While many properties experience seasonal...

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How a 360° View of Guests…

With the right technology solutions, any property can collect guest data. However, it’s what hotels and resorts do with the...

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Innovative Technology Updates, In-Person Networking, and…

This year’s Agilysys user conference, Inspire 2022, proved the hospitality industry is hungry for quality events with informative educational sessions...

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