Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoIn today's fast-paced, technology-driven world, self-service kiosks are becoming a common sight across various industries. From retail and hospitality to…
Investing in a point-of-sale (POS) system is a crucial step for any restaurant, as it helps streamline operations, improve customer…
Creating a restaurant business plan is a critical step in launching a successful dining establishment. This document serves as a…
In the bustling world of travel and tourism, the Asia-Pacific (APAC) region stands out as a powerhouse for growth and…
Running a successful pro shop requires more than just stocking the latest gear and apparel. To truly boost sales, golf…
The hospitality industry is diverse and complex, with various types of hotel ownership models catering to different business strategies and…
This blog explores 9 essential Property Management System (PMS) integrations that streamline hotel operations and enhance guest experiences. In the…
The hotel industry is undergoing a transformative shift, largely driven by advancements in artificial intelligence (AI) technologies like ChatGPT. These…
In the dynamic world of hospitality, traditional metrics like occupancy rates, average daily rates (ADR), and revenue per available room…
In the dynamic and competitive landscape of the restaurant industry, understanding and managing profit margins is essential for long-term success.…
At Agilysys, we're constantly pushing the boundaries of hospitality technology. In an interview with Travel Daily Media, our Vice President…
Effective inventory management is crucial for the success of any restaurant business. Properly managing food inventory ensures that you have…
Traditionally, golf has been a daytime sport, with players hitting the links during daylight hours. However, the advent of lighted…
Opening a restaurant is an exciting endeavor, but it requires careful planning and investment in the right equipment to ensure…
In today's fiercely competitive hospitality industry, creating memorable experiences for guests is paramount to success. Whether operating a hotel, restaurant,…
By Kevin Hibbs, Senior Director, Product Management, Agilysys.California has recently introduced Senate Bill 537, which requires hoteliers to display all…
As the leader of a hotel, the role of a General Manager (GM) is pivotal in ensuring the smooth operation…
Maintaining a golf course is a labor of love that requires meticulous attention to detail and a deep understanding of…
In recent years, a new concept has emerged in the hospitality industry that is redefining the guest experience and challenging…
In the competitive landscape of the hospitality industry, hotels strive to differentiate themselves by offering memorable guest experiences. While factors…
In 2024, the role of technology in senior living communities has evolved significantly, with Point of Sale (POS) systems playing…
Introduction: The hospitality industry has entered a new era marked by the rise of contactless hospitality, driven by technological advancements…
In the competitive landscape of the hospitality industry, effective marketing strategies are essential for hotels to attract guests and drive…
In the fast-paced world of hospitality, communication is key to ensuring smooth operations and delivering exceptional guest experiences. From reservation…
In the competitive landscape of the hospitality industry, effective rate management is essential for hotels and resorts seeking to maximize…
Introduction: Evolving Payment Processing in the Restaurant Industry Over recent years, the restaurant payment processing landscape has witnessed a significant…
Selecting the right POS system for hotels demands a strategic approach, tailored to modern needs. Here is a guide to…
In the bustling world of Food and Beverage (F&B) business, where culinary expertise meets customer delight, the heartbeat of efficiency…
In the vibrant realm of culinary entrepreneurship, a restaurant's name is its initial canvas, but its slogan or tagline is…
In the ever-evolving landscape of culinary adventures, where the art of gastronomy meets the science of hospitality, restaurant reservations stand…
Understanding the Shift: In an era where guest experience and satisfaction play pivotal roles in a hotel or resortâs success,…
In the vibrant realm of culinary entrepreneurship, the name of a restaurant is more than a label; itâs a story,…
In the ever-evolving landscape of hospitality, the year 2024 promises to be a transformative journey, marked by innovative trends, technological…
In the bustling arenas of modern commerce, the term "POS" resonates as a vital heartbeat, orchestrating seamless transactions and enhancing…
In the delightful realm of baking, where precision meets creativity, technology has become the secret ingredient transforming traditional bakeries into…
In the ever-evolving landscape of the hospitality industry, culinary preferences are shifting. As society becomes increasingly health-conscious and environmentally aware,…
In the culinary world, where flavors dance and aromas tantalize, there exists a parallel universe governed by numbers and calculations.…
The year 2024 promises a vibrant tapestry of innovation, knowledge sharing, and networking opportunities for professionals in the ever-evolving hospitality…
Pricing is a critical element of a hotel's revenue management strategy. The right pricing approach can help hotels optimize profitability,…
Transient travelers, often referred to as "walk-in" guests or those without prior reservations, play a significant role in the hospitality…
Hotel overbooking is a common practice in the hospitality industry, where hotels accept more reservations than the actual number of…
In an era of digital advancements and guest expectations for seamless experiences, hotel check-in kiosks have emerged as a valuable…
Maintaining a clean and well-organized hotel environment is crucial for guest satisfaction and the overall success of a property. An…
One of the key considerations for both hotels and guests is determining the appropriate length of stay. Whether it's a…
In the interconnected world of hospitality, efficient and effective management of hotel bookings is paramount. Central Reservation Systems (CRS) and…
In today's competitive hospitality industry, hotels are constantly seeking ways to optimize revenue and maximize profitability. Dynamic pricing has emerged…
Hotel reservation systems have revolutionized the way hotels manage bookings, streamline operations, and enhance the guest experience. These advanced technology…
Night audits play a crucial role in the smooth operation of hotels, ensuring accuracy, financial integrity, and a seamless transition…
A banquet event order (BEO) is a crucial document that outlines the details of a special event or banquet, ensuring…
Every hotel attracts a diverse range of guests, each with their own preferences, expectations, and needs. As a hotelier, it…
A well-written hotel welcome letter can set the tone for a guest's entire stay and create a positive first impression.…
Full service today means offering guests a variety of ways to interact with a property-and that doesn't always mean face-to-face…
INSPIRE 2023 featured extensive opportunities for Agilysys customers to network with their peers as well as to attend a wide…
Most individuals are comfortable using their mobile devices or laptops to order rides, groceries and meals, and that's especially true…
Many hospitality organizations are struggling with property management systems that are 20 to 30 years old in some cases. By…
Healthcare facilities are 24/7/365 operations, and their foodservice needs don't end at 5 o'clock. For many, they just begin. …
Bleisure travel just the sound of it seems pleasant, doesn't it? With the increase in remote positions over the last…
As 2022 comes to a close, we look ahead to the hospitality industry events planned for the coming year. These…
Hotels must make every effort to provide zero disappointment to guests if they want to rise above their competitors. One…
Hospitality technology consultants are in the unique position to understand hotels' challenges from the property level and have the industry…
While guest experience is important to sustain your property's success and reputation, staff experience plays a huge part in retaining…
It doesn't matter how beautiful a property is or how many activities it offers if itâs not focused on the…
AHLA Study Points to Evolving Loyalty Landscape According to the American Hotel & Lodging Association 2022 State of the Hotel…
Senior living communities are experiencing many of the same challenges as other hospitality organizations. From supply chain delays to employee…
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys allow guests to…
Food and beverage (F&B) is a huge part of the guest experience. This is one area where a property can…
A property management system (PMS) serves as the brain of a hotel operation, and it must be able to seamlessly…
The majority of responses on the March 2022 Snapshot Survey of ISPA (International Spa Association) members focus on the frustration…
This year is on track to be a record year in gaming revenue, and your property needs to be first…
Most point-of-sale (POS) pain points today stem from labor shortages, especially in the hospitality industry. While many properties experience seasonal…
With the right technology solutions, any property can collect guest data. However, it's what hotels and resorts do with the…
This yearâs Agilysys user conference, Inspire 2022, proved the hospitality industry is hungry for quality events with informative educational sessions…
Many individuals are excited to attend in-person events this year, and it will be a busy one! Not only are…
By implementing a club membership management system, private clubs within hotels and resorts can manage guest and member profiles across…
Remember when the guestroom simply offered a bed, a restroom, a TV, maybe a few lamps, a desk and a…
Document management can be described as a process used to capture, track and store paper content as electronic documents. It…
Now more than ever, hoteliers are looking for tools to help them keep up with evolving industry trends and guest…
More and more, guests prefer the convenience and peace of mind they experience with cashless transactions, self-service ordering and contactless…
Hospitality technology companies should serve as not only your solution providers, but also your security partners. The software solutions you…
Hotels with smaller staffs and limited budgets sometimes need help when it comes to finding inexpensive resources to support their…
A property management system houses several different tasks under one solution â from front desk operations, to rate management, human…
Hoteliers around the world will tell you that their biggest challenges currently revolve around three areas: Labor efficiency, contactless guest…
Hotels around the world are seeing the benefits of cloud-native services, and technology providers are answering the call. Established hospitality…
It's that time of year when we typically start to think about our travel schedules for the coming year. While…
Whether it is leisure travel with family or friends, or a quick business trip before the holidays, hoteliers want one…
The popularity of touchless technology has skyrocketed across the hospitality industry, due in part to the effects of the pandemic;…
With the industryâs dramatic shift towards touchless technology, hospitality has taken on an entirely new meaning. Simply deploying solutions like…
Hospitality has undergone a rapid and long-awaited digital transformation. Having played a key role in the industryâs recovery, the innovative…
To mitigate the spread of COVID-19, many hotel operators closed their amenity spaces early into the pandemic. As travel restrictions…
A recent push for more sustainability within the hospitality industry has led to large-scale changes in hotel operations. As the…
Despite the pandemicâs brutal blow to the travel industry, summer 2021 brought back travelers with vengeance. According to screenings reported…
Country-wide lockdowns and social distancing measures have thrust us into a digital-first world: as protocols and restrictions around the world…
Todayâs systems regularly collect large amounts of guest data, from transactional activity to guest demographics and staff notes. In our…
As work-from-home becomes more common and hoteliers shift towards a new, digital era of hospitality, one thing is certain: the…
As the hospitality industry attempts to recover from the pandemic, with vaccines and global reopenings offering a glimmer of hope,…
We can all agree that social distancing is necessary for the health of our communities. Still, itâs been particularly challenging…
Through the challenges presented by the COVID-19 outbreak, restaurants have stepped up by quickly adopting in-house online ordering solutions â…
To address the ongoing COVID-19 pandemic, officials have enacted countless orders requiring individuals to stay in their homes as best…
We know seamless internal communication can mean a world of difference for any business, especially those looking to provide excellent…
With social distancing and Healthy-at-Home initiatives resulting in dramatically reduced travel, many operators may have sharply reduced or discontinued operations…
As restaurants push to retain sales during the pandemic, some are encouraging customers to pay with credit or debit cards,…
Around the world, the COVID-19 pandemic has placed significant limitations on how restaurants do business. Itâs no longer considered responsible…
Hit hard by the rapid spread of the coronavirus, the hospitality industry is collectively closing its doors. At the same…
As casinos close their doors to do their part and help âflatten the coronavirus curve,â what will happen to all…
Everyone is doing what they can to prevent the spread of the Coronavirus. People are staying home, hotels are being…
As we all adjust our daily lives in the face of the evolving COVID-19 pandemic, letâs take a look at…
Amid the ongoing COVID-19 outbreak, vacation plans have stymied, and the tourism industry is feeling the pinch. Weâve seen a…
Increasingly, kiosks are being embraced in a wide variety of industries, yielding many benefits to businesses and consumers alike. Today…
In every business, a solid marketing strategy is critical to building a brand and establishing loyalty. The hospitality industry is…
Everyone on social media has a voice, a way to express their views and opinions on just about anything. In…
According to the Lodging Technology Study, a research report that surveys the U.S. hospitality market and is published annually by…
Let's face it. Guests take notice when your staff are under pressure to manage cumbersome workflows, antiquated systems and duplicative,…
Checking in to a hotel can be an arduous process for guests, involving long lines at the front desk and…
Youâve heard it before. As a global economy, we are more digitally-savvy than ever. Even if you agree more figuratively,…
Golf is a sport that has a long and rich tradition. Courses these days carry some of the traditions that…
Restaurant and foodservice venues generate a lot of numbers, making it difficult to manage waste from spoilage, overstock, or theft.…
Technology has found stable footing in the restaurant industry. The traditional way of accepting orders has gone from handwritten scribbles…
Every year Agilysys hosts its annual user conference, Inspire â a hospitality technology forum designed to help customers find their…
For animal lovers, itâs hard to think of a time when Fido was not at our side. Going on vacation…
From excess use of paper â to the vast consumption of resources like water, the hospitality industry produces a considerable…
Hospitality has always been about placing the guest at the center of the decision-making process. This long-standing tradition has not…
Itâs not just a new year â a new decade has begun, making 2020 the start of the third decade…
Over the past 12 months, self-service and mobile technologies have quickly become popular, taking the place of traditional point-of-sale solutions.…
Direct bookings are an essential part of a resortâs business strategy that brings them closer to ideal margins. Although OTAs…
When it comes to experiencing live sports, music, or any other entertainment, fans donât want just to watch the goal…
Whether youâre an independent location, a chain of day spas, or located inside a luxury resort property, the industry continues…
Guests want more choice. They want to be self-sufficient when it suits them, and they want personal attention whenever they…
How do you ensure your property offers guests as secure an environment as possible? Today we outline three proactive tips…
The 2019 Restaurant Technology Study, an annual research study from Hospitality Technology, explains how restaurants are recognizing the fact that…
For many, guest service and the guest experience are seemingly interchangeable. While guest service may imply a single interaction, the…
To cut operational costs, hotel operators can make some changes to streamline processes and alleviate headaches for staff - including…
The holidays are a time of tradition. Itâs a time of gathering around a table and enjoying your favorite comfort…
POS systems have come a long way. Originally invented, in part, to help keep employees from stealing profits in the…
In a fast-paced, competitive hospitality landscape, itâs far too easy for your brand to get lost amid the chatter. To…
The non-gaming guest still plays a critical role for resort operators. Non-gaming is more relevant than it has ever been,…
Where is the industry headed? Insights derived from guest data, deployment of self-service options, and a greater emphasis on mobility…
Pinehurst is continually improving the guest check-in process using a mobile workflow management solution that modernizes housekeeping and staff efficiency.…
Just in the past few years, there have been a lot of changes that affect how PMS integrations work. These…
In a recent study of 3,000 consumers in the U.S. and the U.K., more than 70% of respondents say they…
The digital age has given us the ability to reach broader sets of qualified audiences and to capture their attention…
For many consumers, technology equals convenience. But when placing F&B orders, consumers still appreciate an in-person experience. This is true…
During yesterday evening's 2019 Gaming & Hospitality Industry Awards, Agilysys received the Partner Award, presented by Gaming & Leisure (G&L) at…
The industry is not a stranger to labor difficulties. Restaurants tend to have employee retention challenges as well, with an…
The global hospitality market is in an adjustment period â a period of unprecedented change. According to recent research, the…
Until recently, most resorts werenât looking at digital self-service for fear the technology would obscure the human interaction that is…
As the world becomes increasingly fast-paced, tech-minded consumers are making their online purchase selections quicker than ever before. And their…
Buffets, fast-casual, or fine-dining. They quickly become bustling venues, with the bulk of customers arriving during peak times. But when…
Hoteliers have been fine-tuning their efforts at setting rates for rooms and upgrades for decades. What used to be an…
Sports and Entertainment are two leading industries that have propelled global economic momentum. In the last 20 years, investments in…
There is a delicate balance to delivering optimal guest experiences and still growing your bottom line. A technology foundation supplemented…
Nearly everything in hospitality is marketed as an 'experience' nowadays. And particularly so with hotels and their wellness offerings â…
It seems only a few years ago that Wi-Fi in hotels became a necessity. For guests, free access to Wi-Fi…
Ever wonder what circumstance may have ticked off your last guest? Itâs quite possibly more trivial than you may expect.…
Ask any hotel manager, and they will tell you that they donât spend enough time on HR. At the same…
The plethora of cruise-ship innovations over the last several years has resulted in passenger experiences that are more efficient â…
Are you planning to be part of the rush this Labor Day? During the final holiday weekend of the Summer,…
Some amount of canceled bookings is inevitable. However, in recent years there has been a significant rise in cancelations, creating…
Most organizations do not leverage the power of e-documents â a potentially missed opportunity to supercharge the companyâs productivity. According…
The campus dining customs of yesterday are transforming into modern experiences. Todayâs students â and tomorrowâs consumers â are not…
As fraudsters find new ways to exploit technology, businesses must take a holistic approach to detect and prevent theft or…
The concept of delivery has radically changed with the rise of online accessibility. Customers can order their favorite food from…
There is a lot of âtalkâ about how brands converse with guests and the myriad of channels available today to…
Although service is a core tenet of hospitality, a report by Revenue Strategy Summit indicates that a lack of sufficient…
Grabbing a bite at the airport is no longer about quickly filling the tanks during a hectic day of travel.…
Before the internet, the resort lobby was the guestâs first impression and a showcase for the rest of the property.…
When guests check-in, security shouldnât be on their minds. However, as the industry has become an attractive target for fraudsters,…
The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. By that date, qualifying businesses need to…
From the new Raiders Stadium to the addition of a Google data center, significant new construction, expansion, and renovation investments…
There is growing dissatisfaction among hospitality-goers, according to a report launched by IBM, Travel 2020: The Distribution Dilemma, which may…
In F&B service, stadiums are taking their offerings to the next level. Fans are flowing into stadiums and participating in…
The expansion of casino resorts across the United States continues to have significant impact on the gaming landscape. Driven by…
Is there too much focus on entrenched infrastructure? The pace of change in dining guest expectations, and the technology required…
If you haven't noticed, being healthy is all the rage right now. Itâs a global trend too, with guests spending…
Just like each generation that came before, millennials are growing older and marketers are slowly adjusting their focus on the…
The capacity for technology is growing exponentially. According to the 2019 Restaurant Technology Study from Hospitality Technology, establishments are recognizing…
The ancient Greek scholar Heraclitus noted that the only thing that is constant is change ⦠and that is especially…
The 2019 Canadian Gaming Summit promises to deliver creative ways for the industry to connect, learn, grow, and continue its…
Valley High Schoolâs 2018-2019 Hospitality and Tourism (@Valley_AOHT) program has ended after another great year - Agilysys is proud to…
Renowned as a critical industry marketplace across North America, HITEC (Hospitality Industry Technology Exposition and Conference) is a must-attend event…
Have you been enticed with promises of a âLuxuryâ hotel experience only to find a tiny room with a view…
Increased pressure to improve food quality and patient satisfaction have long been challenges facing the healthcare foodservice sector. The number…
There are exciting opportunities to grow revenue with hotel F&B. For properties that manage operations in-house, food & beverage represents…
Smartphones have not only changed the way the world communicates but also how it makes decisions. An incentive motivates resort…
Hospitality is about creating happy guests. Happy, satisfied guests let others know about their stay experience. They become return guests,…
Hospitality is about creating a memorable impression with guests. Itâs much more than just offering a room â checking people…
Around the globe, airports have found new ways to generate revenue opportunities from offerings unrelated to travel. It's a trend…
Rewards and loyalty programs remain prevalent within the hospitality industry, and for good reason. Guests are loyal to hotel brands…
The UNLV Gaming & Hospitality Education Series is the newest concept in continuing education. Featuring six episodes centered on emerging…
At one of the most important cruise industry eventsâSeatrade Cruise Global, executives from cruise lines small and large discussed the…
The hospitality industry is constantly changing. With so many hotel options to choose from and with home sharing sites entering…
The hospitality industry is rich with guest data but translating that data to revenue-driving analytics is sometimes challenging. Considering the…
On the heels of a successful ICE London, the show launches its inaugural North American conference next week in Boston…
A new study from Verizon shows cell phones could leave individuals and businesses vulnerable to hackers. The latest study focuses…
One very exciting technology is helping hospitality operators re-imagine the guest experience. Self-serve kiosks are an attractive option for resort…
According to Expediaâs study, The Big Decision, conducted by their research department to gain insight into guest behavior during hotel…
You want your restaurant to do well. By 2020,the millennial generation will account for as much as 75% of the…
Hoteliers are extremely busy trying to meet guest demands. And while thatâs of major importance, ensuring repeat visits and increased…
At the start of the year, there was much conversation in the hospitality industry with annual forecasting reports, each one…
Eating well and sticking to a diet can be especially difficult while on the road. People are more likely to…
For most people, travel is an opportunity for a change of scenery. Fortunately, mobile technology has come a long way…
Hotel key cards may soon become a thing of the past. In the last few years mobile keys have grown…
The concept of making table reservations has come a long way from the days of waiting for your favorite establishment…
Automation, artificial intelligence and robotics have all significantly impacted and transformed many industries, including hospitality where it has been adopted…
As hoteliers face escalating technological change, HT-NEXT brings together the brightest minds in the industry to present thought-provoking keynotes, diverse…
Todayâs travelers are more environmentally conscious than prior generations, and theyâre often looking for ways to minimize their footprint while…
The final in our three-part GEM Study series highlights the importance of digital guest engagement and self-service. Digital engagement is…
As tourism goes, keeping up with the fast-growing trends can be a challenge especially as people travel much more now…
Part two of the GEM Study series identifies how more hospitality CIOs are investing in digital engagement that leverages guest…
Along with the standalone co-working facilities, thereâs a rising trend for flexible working environments in cafes, restaurants and hotels. Hotels…
Resort and hotel operators have long understood the importance of meeting or exceeding guest expectations. As these expectations evolve over…
We can all agree that quality housekeeping is one of the most important attributes a property can offer guests. Since…
For brands to succeed, itâs crucial to have an omnichannel approach thatâs consistent across digital signage, mobile and online, and…
Online reviews found on sites like Expedia, TripAdvisor, Trivago or Booking.com carry significant weight during the booking process. A study…
Attending conferences and events are a great way to learn the ins and outs of any industry. The William F.…
Resort and hotel technology is constantly evolving and adding innovative applications at a fast pace. With so much choice for features…
Agilysysâ annual user conferenceâInspire, was a hit! The conference kicked off with a golf event on Sunday, February 24th. The…
Agilysys hosted its Inspire 2019 Golf Event at the beautiful Bearâs Best Las Vegas on Sunday, February 24th. A few…
Smart devices have helped resort venues gain exposure. Over the years, dining has transitioned to become a digital experience. This…
Nowadays young adults place vital importance on how their lives are portrayed on their social networks. This is especially true…
For many restaurants, resorts and hotels, finding and retaining quality IT staffing can be challenging. Yet, technology is an integral…
Whether guests are booking online, ordering poolside, tableside or at the tee, itâs the payment technology that enables them to…
Direct bookings are an important part of a hotelâs strategy that brings them closer to ideal margins. With their broad…
Guest feedback is one of the most important ways to understand how your brand is performing. In fact, studies have…
As wellness tourism gains in popularity around the globe, itâs only natural for hotels to follow suit. The concept combines…
Hospitality is known for its continuous adaptation to innovative practices. And itâs no surprise that biometric technology is being integrated…
In the U.S., it is estimated that 30-40% of all food is lost or wasted according to the NRDC (Natural…
TripAdvisor recently released the results of their annual study, TripBarometer, which reveals the factors that are most important for vacation travelers…
Cybersecurity practices are generally a blend of two approaches: a reactive approach and a proactive approach. A reactive approach involves…
Billed as The Entertainment Capital of the World, and famous for its mega casinoâhotels and gaming activities, Las Vegas has…
As technology has transitioned to cloud-based systems, the concept of the resort lobby has become much less constricted. Equipped with…
Cruise companies are making investments in technology not only in their new vessels as would be expected, but also in…
Smart phones empower us to craft our own unique experiences. They grant us better access to more information and more…
With ever-growing competition, quick service restaurants (QSRs) have realized that to deliver the best customer service they need to implement…
With cyber-attacks becoming increasingly sophisticated, hotels today need to look beyond their standard security frameworks and implement all the necessary…
Flexibility and convenience have become important attributes of an enjoyable purchasing experience â including the ordering and payment process. In…
Dealing with guests directly can sometimes be challenging, especially if they are unhappy. But, gaining a general understanding of how…
Over the past 20 years, many facets of the hospitality industry have shifted to adapt to new technology and changing…
For hoteliers, adapting to the new mobile era means reaching new and return guests where they spend a significant amount…
Modern technology is converging with table service in a profound way. And when it comes to paying the check after…
The new year will no doubt bring many new opportunities, changes and challenges to the ever-expanding hospitality industry. Over the…
Every year Agilysys, a leading global provider of next-generation hospitality software, hosts its customer user conferenceâInspire. The annual event gives…
November 02, 2023
The year 2024 promises a vibrant tapestry of innovation, knowledge sharing, and networking opportun .....