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GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
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GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
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GoSee what Microsoft products and versions are currently support by Agilysys.
GoOct 04, 2024
-- Gaming and Technology Gold Award 2025 for Best Productivity-Enhancing Technology signals rising importance of revenue management for casino and gaming properties --
-- Senior VP Frank Pitsikalis highlights guestsense.ai revenue management advantages in “New Era Hospitality: Revenue Beyond The Room” in The Lab at G2E 2024 –
ALPHARETTA, GA (October 3, 2024) — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, today announced that guestsense.ai – artificial intelligence (AI) embedded in several Agilysys solutions to improve revenue management, staff productivity, personalized guest experiences and other advantages – now powers new capabilities in Agilysys Spa that led to the solution’s earning the Gaming and Technology Gold Award 2025 for Best Productivity-Enhancing Technology at Global Gaming Expo (G2E) 2024.
G2E is the premier event in the international gaming industry and the Global Gaming Business (GGB) Gaming and Technology Awards are the top honors recognizing excellence in innovation and practical application in gaming disciplines. The 2025 Gold and Silver Award winners were revealed October 1 in Global Gaming Business magazine.
Frank Pitsikalis, Senior Vice President, Product Strategy for Agilysys, will show how guestsense.ai enables revenue optimization advantages in Agilysys Spa and in other Agilysys solutions in 'New Era Hospitality: Revenue Beyond The Room' at G2E on Tuesday, October 8th at 10:30 a.m. PST in The Lab, Booth #5824, Hall D, The Venetian Expo, Las Vegas. Each year at G2E, The Lab serves as a hub for thought leadership exploring the future of gaming and is a launching pad for emerging trends for the gaming ecosystem.
On October 2, Agilysys announced several of its solutions leveraging guestsense.ai to advance revenue management and staff productivity for casino and gaming properties. In Agilysys Spa, guestsense.ai leverages contextual variables – including a patron’s player status and points, real-time capacity and utilization data, and user-controlled rules – to optimize appointments and pricing offered to guests; create ideal schedules based on therapist skills and real-time service requests; allocate the most profitable services to the highest-demand times; enable “automated concierge” conversational reservations; and capture the most profitable revenue opportunities in spas operating in casino and gaming properties. guestsense.ai also optimizes revenue by intelligently reducing unsold gaps in each therapist’s schedule – called Spa Minimum Gap Restriction – an essential capability for spa operations focused on both spa profitability and therapist satisfaction, especially when reservations can be made online without direct guidance by a spa director or reservation manager to avoid unsold blocks of time.
Mr. Pitsikalis noted, "guestsense.aiexemplifies our commitment to continually advancing hospitality technology to elevate guest experiences, improve staff productivity while alleviating stress and optimize revenue management. Winning the 2025 Gaming and Technology Gold Award 2025 for Best Productivity-Enhancing Technology affirms that the gaming industry recognizes Agilysys for delivering solutions that truly matter to casino and gaming properties that want to operate at the forefront of what is possible.”
"It is encouraging to see that casino and gaming properties are ready for practical applications of AI that can be instrumental in uniting wise, efficient and profitable strategies with operations that are both guest-centric and respectful of staff needs,” he added.
Key topics in Mr. Pitsikalis’ session will include:
More information about Agilysys, guestsense.ai and other award-winning solutions are at www.agilysys.com. Details on Agilysys at G2E are at: Global Gaming Expo Session Info.
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About Agilysys
Agilysys delivers state-of-the-art software solutions and services that help organizations achieve High Return Hospitality™ by maximizing Return on Experience (ROE) through interactions that make ‘personal’ profitable. Customers around the world use Agilysys Property Management Systems (PMS), Point-of-Sale (POS) solutions and Inventory and Procurement (I&P) systems and accompanying hospitality ecosystem solutions to delight guests, retain staff and grow margins. Agilysys’ 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; and stadiums and theme parks.
Media Contact: Americas: Jen Reeves, Agilysys, Inc., 770-810-6007, jennifer.reeves@agilysys.com
Rest of World: Alan Edwards/Champion Communications, +44 207 030 3818 agilysys@championcomms.com alan.edwards@agilysys.com
Investor Contact: Jessica Hennessy, Agilysys +1 770-810-6116, investorrelations@agilysys.com