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WHAT'S THE BUZZ IN HOSPITALITY?

Case Study: Cypress Bayou Casino Hotel

Feb 03, 2017

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For many years, the hospitality industry has run on two things: happy patrons, and Iconic technology. Front‐ and back‐of‐house systems that worked consistently and didn’t cause disruptions became entrenched in the fabric of many properties. Today, a new wave of industry opportunity has presented itself. Patrons have expectations of a mobile‐friendly experience, with speed and convenience reaching new levels of demand. Info‐Tech Research Group spoke with Debbie Young, Director of Food and Beverage at Cypress Bayou Casino Hotel, to understand how they are addressing these new challenges with a new technology solution.

Industry Report

Revenue Beyond the Room

The 2024 Global Hospitality Study

Upcoming Events

Jan 13 - 16, 2025

2025 CoralTree Leadership Forum

Hotel Polaris at the U.S. Air Force Academy

Feb 5 - 9, 2025

CMAA (Club Management Association of America)

Tampa, FL

Feb 11 - 13, 2025

Margaritaville GM & Owners Conference

Feb 17 - 18, 2025

Native Nations GM Exchange

Carlsbad, CA

Feb 20 - 23, 2025

Concord Hospitality

San Diego, CA

Feb 24 - 28, 2025

Sage Leadership Festival

Chicago, IL

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