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Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFor any hospitality business to be successful, it’s critical to have a way to predict and manage guest demand. Revenue management is about more than just room revenue, it encompasses the full spend of the guest including dining, retail and gaming spend. Knowing the potential demand for a given sales period is determined by understanding elements such as historical trends, current events and the current pace of bookings, just to name a few. Equally important, operators should seek to truly understand the guest and their preferences or patterns to anticipate how they will spend their money while on property. Combining all this data to drive rates and personalized offers enables hospitality operators to yield the highest possible return based on the full spend of each guest.
As visitors are looking to their resorts to offer more service and amenities, the traditional PMS is becoming increasingly limited. It’s only focused on the details associated with a specific stay - and that’s about where it stops. For years, this was all that was needed. It was ‘good enough’ and aligned well with the revenue manager’s focus: room revenue. But what about guests who don’t charge to their room, don’t partake of amenities and don’t dine on property? There’s a lot of missing detail, important data that a traditional PMS simply doesn’t capture.
The latest in revenue management and PMS technologies are innovative, leveraging information that helps casinos attract the right guests by optimizing forecasting, pricing and even reinvestment. With industry-leading partners, casino resort operators can align their strategies to make more informed decisions that grow profitability. The latest technology delivers more than just an estimation of guest room demand; it enables operators to present personalized offers that target the guest’s overall spend. This is all made possible by systems that share data in real-time and it’s organized in a way that makes it actionable for revenue managers. This data includes things like prior guest spending habits, regional influencers, competitor rate shopping, review scores and web shopping activity.
Properties with this ability can yield by market segment, distribution channel and room type. They’re moving away from "one size fits all" discounts off a fixed Best Available Rate (BAR) and instead generating personalized offers to reward loyal guests and to spur direct bookings. Partnering with industry leaders in revenue management and optimization enables operators to work with a single provider who can help achieve a holistic hospitality management system. More importantly, the combination of PMS and Revenue Management technologies allows operators to take the data shared between the two systems to the next level. With this new set of revenue management data, hoteliers can offer truly personalized services to guests that result in the highest yield possible.
November 02, 2023
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