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Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoToday’s casino industry features more resort properties offering a wider variety of entertainment options besides the casino floor. Operating large properties and managing the extensive on-site technology can become overwhelming if the solutions don’t work well together. Resort operators have much to think about when it comes to the technology that helps them manage everything, from front desk operations, gaming equipment, e-games platforms, food and beverage operations to security and data storage.
While they can sometimes struggle to find the right technology to meet every need across the property, today’s hospitality solutions have become much more advanced. One priority for managers is finding a system that connects all the touch points, gathers more information about guests, and supports the property’s overall revenue strategy. Below are three steps to optimizing casino resort operations with the use of modern technology.
A Solid Foundation
At the center of such a seamless operation is the comprehensive property management system. When integrated to the rest of the property’s technology, including the CMS, the PMS system can help make a positive difference when building guest relationships and growing revenue opportunities. For a casino operation, it is especially important to have this integration with the on-site casino management system, to be able to track guests who are spending money on and off the casino floor.
Gathering Guest Data
It is equally important to consider the non-gaming part of an operation and the guest spending that takes places off the casino floor. The property’s chosen point-of-sale system is at the heart of that operation. Using a flexible and highly integrated POS system, the guest information is automatically captured for future use and helps staff build better guest relationships.
Looking Ahead
The future of casino resort technology lies in the continued growth of truly integrated systems that connect gaming and non-gaming outlets and amenities. Gathering information about guests through the property management system, the point-of-sale system and the casino management system enables management to create a cohesive and property-wide strategy, grow revenue and deliver a personalized guest experience.
November 02, 2023
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