RESOURCES

WHAT'S THE BUZZ IN HOSPITALITY?

4 Tips Consumers Use To Continue Supporting Local Eateries

Apr 07, 2020

Around the world, the COVID-19 pandemic has placed significant limitations on how restaurants do business. It’s no longer considered responsible to dine-in, so restaurants must adapt.

Curbside and carryout are among the few remaining options. For those who are fortunate enough to be able to practice social distancing, and for those who have the means to continue to support local businesses, here’s how to avoid the risk of contracting the virus while still frequenting your favorite eateries.

Go Direct – If the restaurant has in-house order placement options, consider ordering directly instead of going through third-party apps, which cut into the restaurant’s already-thin margins with commission fees.
Minimize Contact – If you opt to pick up from a restaurant, try to avoid peak mealtimes, which will limit the chances of potentially coming into contact with people while you are out.
Dispose of Packaging – Before bringing your order inside, leave the exterior packaging, such as the bag, outside your home. Carry the innermost contents inside to be placed on your interior surfaces that used most frequently.
Wash Thoroughly – Without question, one of the best things to do before eating is to wash your hands with soap and warm water for a minimum of 20 seconds.

Learn More About Our Solutions

Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.

Learn More

For a bit of good news amid the uncertainty, the risk of coronavirus infection from contact with restaurant takeout or delivery is believed to be very, very small. According to the CDC, there is no evidence of food or food packaging being associated with the transmission of COVID-19. The disease is a respiratory virus – not a food-borne illness.

The fact that restaurants are advised to take crucial steps that limit transmission should provide some peace of mind for consumers. Restaurants are using a combination of ‘stay at home’ policies for workers who show symptoms, frequent disinfection of surfaces, consistent handwashing and use of gloves, as well as the implementation of curbside and carryout can help prevent transmission.

If you’re part of a restaurant and want to learn more about mobile ordering with curbside and carryout options, visit the Buy OnDemand technology page: