IG Kiosk, a secure, easy-to-use, self checkout kiosk solution that extends your point-of-sale reach with guest-friendly ordering and payment across your property. It reduces lines, lowers labor strain, and increases revenue with automated upsell prompts. Guests browse, customize, and pay quickly through an intuitive touchscreen experience. Fully Integrated with the InfoGenesis hospitality POS system, it delivers unified menu control, accurate reporting, and frictionless checkout across hotels, restaurants, campuses, stadiums, airports, and other hospitality venues.
Drive higher average checks with guided customization and built-in upsell prompts that encourage add-ons and premium items. Operators report 10–15% increases in average check value when self-service ordering is combined with upsell logic and menu optimization.
Enable guests to place orders and pay without cashier involvement, reducing staffing needs during peak periods. Self-service kiosks help operators maintain service levels even with labor shortages, while redirecting staff to food quality, hospitality, and service recovery.
Deliver a modern ordering experience that reduces perceived wait time. Guests browse at their own pace, customize confidently, and complete payment quickly—improving satisfaction while reducing frustration during busy service windows.
Customers today demand speed and convenience. Use kiosks as line busters to serve more guests faster without increasing labor costs. Operators have reported up to 30% faster order processing and 20% efficiency gains by shifting routine ordering steps to self-service kiosks.
Network outages happen. Maintain ordering and payment continuity during network disruptions with offline resiliency. Offline mode protects revenue during peak hours by allowing transactions to continue even when connectivity drops, then synchronizing once networks restore.
Keep menus, pricing, and promotions consistent across venues using centralized configuration. Unified menu management reduces errors, accelerates updates, and lowers IT overhead—especially in properties running multiple outlets with frequent menu changes.
IG Kiosk is an all-in-one self checkout kiosk for ordering and payment that lets guests browse menus, customize items, accept upsell prompts, and complete secure checkout in a single flow—reducing lines and cashier workload. As an integrated POS self-service channel, it delivers consistent menus and pricing, accurate reporting, branded workflows, multi-language support, and durable hardware for high-traffic environments. Secure payments are powered by Agilysys Pay, extending the InfoGenesis POS system across every outlet.
Connect self ordering kiosks directly to the InfoGenesis POS system for real-time menu updates, pricing accuracy, and unified reporting. This reduces manual menu maintenance and ensures kiosk transactions flow into the same operational and financial data as other channels for consistent performance tracking.
Process card-present transactions with PCI-validated point-to-point encryption through Agilysys Pay secure hospitality payment processing. Support modern payment experiences—including contactless and chip—while protecting guest data and reducing fraud risk during self-service checkout.
Customize self-ordering kiosk screens, menu layouts, and workflows to match brand standards and property requirements. Branded UI reduces confusion, builds trust, and improves conversion by making ordering feel familiar and professionally managed across venues.
Increase average check size using intelligent prompts that recommend add-ons, upgrades, and premium options based on menu selection. Upsell logic helps operators drive incremental revenue without increasing labor while maintaining a smooth guest experience during ordering.
Support diverse guest populations with multi-language kiosk experiences that reduce ordering errors and improve guest comfort. Multi-language flexibility is especially valuable for hotels and resorts serving international travelers and multi-cultural communities.
Deploy digital ordering kiosks built for high-traffic environments with intuitive touch interfaces and reliable performance. Durable design supports continuous usage in dining halls, resort outlets, lobbies, and other high-demand locations where uptime and guest throughput matter most.
F&B Managers – Faster throughput and higher check averages
Cashiers/Staff – Less repetitive ordering, more guest service
IT Teams – Centralized configuration reduces support workload
Finance Teams – Unified reporting improves reconciliation accuracy
Executive Leaders – Margin protection through labor efficiency
Agilysys IG Kiosk integrates seamlessly with the Agilysys ecosystem to enhance operations and guest experiences.
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