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    Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
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- Hospitality & Leisure Ecosystem
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    From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
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    Designed to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
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  - - Agilysys Eatec
    - Agilysys SWS
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  - Professional Services
    Hospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
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  - - Professional & Technical Services
Solution Studios
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    Whether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
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    Whether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
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    Delight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
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- Foodservice Management
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    End-to-end foodservice management software solutions for optimum productivity and profitability.
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- Stadiums
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    Innovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
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- Restaurants
  - Restaurants
    A Recipe for Success. Seamless Technology for Restaurant Management.
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- Airports
  - Airports
    Optimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
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Resources
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    Access our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
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- Customer Stories
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- Product Resources
  - Product Resources
    An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
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- Product Showcase
  - Product Showcase
    Hear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
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- Webinars
  - Webinars
    Watch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
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    Important research and studies from across the hospitality industry. Find out what thought leaders are saying.
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Company
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- News
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    Agilysys in the news
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- Events
  - Events
    With the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
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    Find our EFT payment information.
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    Submit your Return Merchandise Authorization request.
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    Place supply orders for the most commonly required items.
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WHAT'S THE BUZZ IN HOSPITALITY?

Connecting More Resorts to Their Guests with an Omnichannel Strategy

Aug 02, 2019

Although service is a core tenet of hospitality, a report by Revenue Strategy Summit indicates that a lack of sufficient service delivery has resulted in more than 50% of negative guest reviews. The booking experience has evolved radically. Still, the state of communication inside resorts has not undergone the same level of innovation over the past ten years. Most rely on analog communications, while others use disparate systems or costly devices, such as radios – all which lead to disjointed service delivery. In most cases, the channels used for guest-to-staff and staff-to-staff communications do not leverage some of the newest methods available today. Channels that guests and staff can get from other industries – such as ride-share or food delivery services. It instead transpires over an assorted mix of disconnected manual, outdated tech, and proprietary solutions. The current service delivery challenges are the result of years of independent decisions that addressed localized departmental needs with the limited solutions that were available at the time.

Learn More About Our Solutions

Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.

As modern platforms adjust guest expectations for service delivery, resorts must adapt or risk becoming vulnerable to business disruption. To solve these service and workflow challenges, some resorts find that bringing their systems together helps to create a more connected experience. Resorts employing an omnichannel strategy can streamline staff workflows with new advantages like hands-free communications and real-time notifications. In doing so, resorts are connecting to their guests and delivering service levels void of friction.

November 02, 2023

2024 Hospitality Industry Conferences You Shouldn't Miss

The year 2024 promises a vibrant tapestry of innovation, knowledge sharing, and networking opportun .....

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