Customer Facing & Transactional Controls
Automating your tasks, eliminating paperwork and streamlining day-to-day operations is no longer out of reach. The Agilysys Transactional Control/Portal practice is a service that combines consulting expertise with our vast technical skills. Our team provides turnkey solutions that allow your company to collaborate as a unified team.
The Agilysys Transactional Control/Portal practice can also help you with streamlining the bidding and purchasing process through our Centralized Purchasing system, facilitating partnerships with vendors and suppliers.
- Workflow Automation allows employees to view, submit, and approve documents electronically without touching a stamp or paper. Having a paperless environment and secure online access strengthens your enterprise. Work is accomplished more efficiently, while consistency and accountability are increased.
- Manager's Workbench/Portal provides a single, consistent thin-client interface for managing in-store and customer service issues and serves as a launching pad for in-store applications. Managers, District Managers and Regional VP's can access real-time reports through the web, which reduces distribution costs and improves time management.
- E-mail for Distributed Environments keeps everyone in the loop and creates an On-line Corporate Library that provides constant access to manuals, directories and employee benefits.
- Improving customer service and information flow is easy with the Wireless Solutions module. Put your product information and point-of-sale (POS) system in the palm of your employees' hands, freeing them to assist customers. Custom Kiosks allow customers to help themselves to pertinent product information, giving them up-to-date, accurate details about products you stock. Informed customers are less likely to return items purchased at your store and more likely to come back.
Customer Benefits
Take your business to the next level with the Agilysys Transactional Controls/Portal practice. This solution allows you to: save time, money, training and distribution costs, simplify store systems, improve accuracy and consistency of communications, increase flexibility for rapid change, better utilize information, and improve customer satisfaction.
Our solutions come from decades of retail experience and partnerships with creative companies like Tomax® and their Retail.net® software. Our strength comes from time-tested processes and the backing of companies like IBM and their portfolio of IBM® WebSphere® applications and IBM Lotus® Domino® collaboration offerings.