When a leading electric cooperative began to search for a new customer relationship management (CRM) application, executives turned to Agilysys, Inc., to help facilitate their informed selection. Agilysys designed high-availability architectures for each CRM contender, enabling the company to not only take the software features into account, but also the long-term hardware and integration costs for each choice. The result? An ideal architecture and software solution to organize and manage customer contacts for this energy services company’s booming business. More>>